Customer Satisfaction

We are experts in getting you back on the road faster with minimum inconvenience to you. At Adams Panel Beaters customer satisfaction is our priority and we diligently track all work in progress, Panel Beating, Structural Alignment & Spray Painting to ensure you receive superior service.

At Adams Panel Beaters customer satisfaction is our priority and we diligently track all work in progress, Panel Beating, Structural Alignment & Spray Painting to ensure you receive superior service.

We are committed to the pursuit of excellence in all aspects of the Service and Products we provide.

So you have had a little accident... hopefully nothing too serious. Let us take the worry of your hands. From accident to quality inspection the process goes as follows:

1. Quote

The damage to your vehicle is examined and recorded digitally by an estimator who prepares an in-depth, fully itemised quote using the latest software. This investigation facilitates authorisation from your Insurance Company for repairs as soon as possible. We are Approved Repairers for most Insurance Companies which means that repairs can commence, in most cases, straight away without the need for multiple quotes.

2. Repair

Our precision alignment equipment enables our technicians to repair your vehicle to manufacturers specifications, ensuring the road safety of your vehicle. When it has been repaired by us you know your vehicle has been repaired properly.

3. Delivery & Follow-up

Once completed & repainted (if required) your vehicle has to pass a rigorous Quality Inspection test before it is returned to you. Once passed you will be contacted by one of our friendly administration staff, or your Insurance Company, to arrange the return of your vehicle.

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